Shipping Destinations:
We offer nationwide shipping as well as international delivery to specific countries. Please note that certain regions may be subject to shipping restrictions. If you’re unsure whether we ship to your location, feel free to contact our customer service team for real-time information.
Shipping Methods:
We partner with trusted and reputable carriers ensuring that your order arrives securely and on time. Available shipping methods may vary based on your region and the option that is selected during checkout.
Processing Time:
Orders are typically processed and dispatched within three days from the date of the purchase. The processing time may be extended slightly during the peak seasons or special promotions. We appreciate your understanding as we prepare each order with care.
Shipping Costs:
Shipping fees are calculated based on your destination, chosen shipping method and the total weight of your package. All applicable shipping cost will be clearly displayed at checkout before your purchase is finalized
Estimated Delivery Times:
The estimated delivery time may vary depending on your location and the shipping method you chose. For domestic orders the delivery usually takes 3-7 business days, while international orders may take 7-15 business days.
Customs and Import Duties:
For international customers, please be aware that your order may be subject to import duties, VAT and customs processing fees (according to your country's policies.). Please note that these charges aren’t included in the product or shipping princess and are the responsibility of the recipient.
Order Tracking:
Tracking your order is very simple and convenient. Once your order has been shipped, you’ll receive a unique tracking number with a direct link to the courier’s tracking platform. You can use this and track your shipment or simply reach us out via email at sales@leaury.com or by phone at +92 327 069 4294.
Delivery Issues:
In a rare event, if your order is delayed, lost package or damaged item if you experience any of these concerns, please contact our customer service team immediately. Our customer service team will investigate the matter with the relevant authorities and take necessary steps to resolve it, either through a replacement, refund or any other assistance. Your satisfaction is our priority.
Change of Address:
If you need to update the shipping address after placing the order, please notify us as soon as possible. We will make efforts to update your delivery details before the address is processed and shipped. However if an order has been dispatched, changes may no longer be possible and rerouting may result in additional charges and delays.
Shipping Updates:
Throughout the order fulfillment process, you will be updated via email regarding the status of your parcel, including shipment, especially in the event of delays / exceptions. We also advise you to check your spam or promotional folders to ensure that you don't miss important notifications from us.