At LEAURY, we provide a seamless and enjoyable shopping experience to our customers. To ensure clarity and transparency, please review our order and process policy below:
1. Placing an Order:
To place an order with LEAURY, simply browse our collection of premium leather goods and select the items you wish to purchase. Add them to your shopping cart and proceed to checkout. You will be prompted to provide your shipping address, contact information, and preferred payment method. Once your order is confirmed, you will receive an order confirmation with details of your purchase.
2. Processing Time:
Once your order is placed, our team begins processing it promptly. Orders typically ship within 20 business days, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience and understanding.
3. Shipping Methods and Delivery Times:
LEAURY offers various shipping methods to accommodate your needs. Shipping costs and delivery times vary depending on your location and selected shipping method. Please refer to our Shipping Policy for detailed information about available shipping options and estimated delivery times.
4. Order Modifications and Cancellations:
We understand that you may need to make changes to your order or cancel it altogether. If you wish to modify or cancel your order, please contact our customer service team as soon as possible. While we strive to accommodate your request, please note that orders cannot be modified or cancelled once they have been processed for shipping.
5. Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution, whether it be a replacement or refund.
6. International Orders:
LEAURY is currently manufacturing its products from Pakistan and our shipment is limited to Dubai, Qatar, and Pakistan. Please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and may not include in the item price or shipping cost. Before placing your order, please determine the additional cost from your country's customs office.
7. Contact Us:
If you have any questions or concerns about your order or our order and process policy, please don't hesitate to contact our customer service team. You can reach us via email at sales@leaury.com or by phone at +92 327 069 4294. We are here to assist you and ensure that your shopping experience with LEAURY is exceptional.
By placing an order with LEAURY, you agree to our order and process policy outlined above. We appreciate your trust in our brand and look forward to serving you with utmost care and attention to detail. Thank you for choosing LEAURY for your premium leather goods.
