Order & Process

At LEAURY, we provide a seamless and enjoyable shopping experience to our customers. To ensure clarity and transparency, please review our order and process policy below:

Place an order 

Simply browse through LEAURY’s collection to place an order with LEAURY.  Select the item that speaks to you, add your selected items into the shopping cart and proceed to checkout. At checkout, you’ll provide  shipping address, contact information, and preferred payment method. Once the order is confirmed you will receive an order confirmation email with all of your purchase details.  

Processing time

Once your order is placed, our team begins preparing it with care and precision. Orders are typically processed and ship within 20 days, this excludes the weekends and public holidays. 

*Please note that during peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience and understanding as we ensure that every detail meets yours and our standards.*

Shipping methods and delivery time

LEAURY offers a range of shipping options to meet your needs. The shipping cost and estimated delivery times vary based on your location and the selected shipping method at the checkout. For further details on available options, please refer to our Shipping & Delivery

Payments
For your convenience we offer multiple payment methods that are secure and encrypted.

COD
Cash On Delivery, available for nationwide orders. 

You will have to pay the required amount in cash at the time of delivery to the courier.

Online Payments

End to end encrypted debit / credit card payments are offered by us. 

Our payment gateways are authenticated and verified, creating safe gateways for online credit and debit card transactions via Master / Visa Card. 

Order modifications or cancellations

We understand that changes may be necessary. If you need to modify or cancel your order. Please contact our customer care service team via email at sales@leaury.com or by phone at +92 327 069 4294. We’ll do our best to accommodate your request, please note that once your order has entered the shipping process, modifications or cancellations will no longer be entertained.

Lost and damaged shipments

Due to any unlikely circumstance your shipment is lost or damaged, contact our service team immediately via email at sales@leaury.com or by phone at +92 327 069 4294. We’ll coordinate with the shipping carriers to investigate and ensure you receive a suitable resolution, whether it’s a refund or a replacement. We’ll do everything to accommodate and satisfy your request.

International orders

LEAURY currently operates from our facility in Pakistan. To select international locations including Dubai, Qatar and Pakistan. Please be aware that customs duties, taxes or additional fees may get applied upon delivery and are the responsibility of the recipient. These charges aren’t included in the item price or shipping fee. We recommend checking with your local customs office to understand the additional charges prior to placing your order. 

Contact us

If you have any questions or concerns about your order and our process policy, please don't hesitate to reach our customer service team out via email at sales@leaury.com or by phone at +92 327 069 4294. We are here to assist you and ensure that your shopping experience will LEAURY is exceptional.